The platform connects healthcare professionals and employers, facilitating job discovery, applications, tracking, and credential verifications.

Objective: 

  1. Boost Sign-Up Rate: Increase user registration through UX enhancements.
  2. Support Healthcare Workers: Enhancing job application and tracking, along with necessary features tailored for healthcare professionals.
  3. ATS Integration: Built from scratch, and develop a flexible ATS for job postings and applicant management.

PROJECT

Healthcare Job Platform

DATE

October 2023

Some of the design elements have been altered to protect the confidentiality of projects due to non-disclosure agreements (NDAs) and legal constraints.

Website Redesign

UI enhancements, navigation, and accessibility.

Mobile App

The app’s mobile design, refined through ongoing usability testing with wireframes, enables healthcare professionals to seamlessly carry out critical tasks without the need for a laptop.

ATS (Applicant Tracking System) Creation

We employed a ‘Story Mapping’ workshop to align on the project’s scope and extract the necessary features from it. This collaborative approach allowed us to define and prioritize key functionalities efficiently.

This ATS allowed partners to effortlessly create job openings and manage potential applicants through a flexible CRUD (Create, Read, Update, Delete) system.

Creating and Maintaining a Design System

A design system is essential, particularly when dealing with multiple products under the same brand, especially during the redesign phase. We need to carefully modify and update variants/components in Figma for handover in each product.

Lean UX for Usability

To ensure UX quality, we applied Lean UX principles, leveraging the RITE method for rapid usability testing and user interviews.

Achieving UX Excellence with Limited Resources

Our project exemplifies that with effective backlog management and a well-structured approach, achieving UX excellence is possible even with limited resources. With just two designers and three products in parallel, we demonstrated that a streamlined process and collaborative teamwork can lead to successful outcomes in UX design. This experience highlights the importance of prioritization, efficient communication, and a user-centric mindset in achieving remarkable results, regardless of resource constraints.